What changes, if any, should be initiated to address the critical issues (s)
Case study: Customer Service at Woodson Chemical Company
After reading the case from the attachment, answer the following questions:
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What changes, if any, should be initiated to address the critical issues (s)
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1.What is the critical issue(s) confronting WCC North America?
2.What changes, if any, should be initiated to address the critical issues (s)
3.Identify the risks and benefits of your proposed changes from the perspective of:
a.WCC North America corporation management
b.WCC North America line distribution management
Paper format
- 275 words per page
- 12 pt Arial/Times New Roman
- Double line spacing
- Any citation style (APA, MLA, Chicago/Turabian, Harvard)
